We Wonder Web

Retail and e-commerce

AI for e-commerce: support, retention, and ads on one system.

Where's my order, abandoned carts, one-time buyers who never return. We automate support and retention and run the ads that bring the next customer.

What's going wrong

The leaks we see in retail and e-commerce.

  • ✓Support tickets about order status
  • ✓Carts abandoned without follow-up
  • ✓Low repeat purchase rate
  • ✓Ad creative fatigue
  • ✓Reviews not collected

What we build

The system for retail and e-commerce.

AI Chat Boxes

Support that answers itself

Order status, returns, sizing, and shipping questions answered instantly on site and social DMs.

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Custom Flow Automations

Retention flows

Abandoned cart, post-purchase, review request, and win-back sequences by SMS and email.

About Custom Flow Automations →
AI Marketing Services

Meta and Google Shopping

Daily creative and bid management with revenue tracked to the order.

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AI Auditing

Margin and efficiency audit

Where support time goes, which SKUs drive returns, which channels actually pay.

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Example setup

What it looks like in practice.

A DTC home goods brand: support chat and retention flows. Support tickets down 58%, repeat purchase rate up 22% in a quarter.

Free AI audit

Get the retail and e-commerce audit.

30 minutes. We'll show you where leads and hours are leaking in your practice and what the fix looks like.